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Post by juthi52943 on Jan 2, 2024 9:39:19 GMT 1
Phone email and social media. Be helpful no one wants to wait hours or read FAQ pages. Provide quality personalized and fast customer service. Be Knowledgeable When customers call with a question about their product or order they expect the person on the other end of the line to know what they are talking about. Be transparent customers appreciate honesty from companies because it builds trust and loyalty. How to improve your ecommerce store’s customer Job Function Email List service experience Customer service is the backbone of any successful ecommerce store. It is not an easy task to keep your customers happy and satisfied all the time. There are several ways to do this but the most important thing is to stay in constant contact with your customers and be as responsive as possible. Af customers are likely to make repeat purchases with companies that offer excellent customer service. Source HubSpot The most important thing to remember when it comes to customer service is that you need to be quick and efficient in all your responses. If a customer asks for help always make sure you respond as quickly as possible regardless of the time of day and digital channel.
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